This Privacy Policy describes how Tigard Emergency Plumbing ("we", "us") handles information collected through emergencyplumbertigard.com (the "Site") and through calls to the phone number shown on the Site. By using the Site, you agree to this policy.
Information we collect
Information you give us. The Site has no forms and no account sign-up. If you call or email us, we receive the information you choose to share, such as your name, phone number, address and a description of the plumbing problem.
Phone call information. The phone number on the Site may be a call-tracking number. Call-tracking services can record details such as the calling number, date, time and length of the call, and the web page that led to the call. Calls may be recorded for quality and training. If a call is recorded, you will be told at the start of the call where required by law.
Information collected automatically. Like most websites, the Site's hosting provider records standard technical data such as IP address, browser type, pages visited and the time of a visit. If we enable website analytics, those tools may use cookies or similar technology to measure how visitors use the Site.
How we use information
- To answer your call or email and schedule service
- To send a plumber to the address you provide
- To improve the Site and understand which pages are useful
- To keep records of service requests and to meet legal obligations
How information is shared
We do not sell your personal information. We share information only as needed to provide the service you asked for, including with the local plumbing company that performs the work, with call-tracking, hosting and analytics providers that support the Site, and when required by law.
Cookies
The Site itself does not use cookies to identify you. Analytics tools, if enabled, may set cookies. You can block or delete cookies in your browser settings, and the Site will still work.
Your privacy choices
Depending on where you live, including under the Oregon Consumer Privacy Act, you may have the right to ask what personal information we hold about you, to correct it, to have it deleted and to opt out of its sale or use for targeted advertising. We do not sell personal information. To make a request, email us at info@emergencyplumbertigard.com. We will not treat you differently for making a request.
Data retention and security
We keep information only as long as needed for the purposes above or as required by law, and we use reasonable measures to protect it. No method of transmission or storage is completely secure.
Children
The Site is not directed to children under 13, and we do not knowingly collect information from them.
Links to other websites
The Site may link to other websites, such as water utility or government pages. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact
Tigard Emergency Plumbing
9750 SW Tigard St, Tigard, OR 97223
Email: info@emergencyplumbertigard.com